Refund policy

Last updated: 14 October 2026

14-day right of withdrawal

You can cancel your purchase within 14 days of receiving the goods, without giving a reason. If your order arrives in several deliveries, the 14 days count from the day you receive the last item.

How to cancel

Tell us before the 14 days are up. Email hello@bootbib.com with your order number, or use the form below. A clear statement is enough – you don't have to use the form.

Sending the goods back

Send the goods back within 14 days of telling us you want to cancel, to: No More Boots AB, Storgatan 52B, 831 33 Östersund, Sweden. You pay the cost of returning the goods. We recommend a tracked shipment.

You may open and try the product the way you would in a shop. If it has been handled more than needed to check it, we may deduct an amount for the reduced value.

Refunds

We refund the full price of the goods and the original standard delivery cost within 14 days of receiving your cancellation. We may wait with the refund until we have received the goods back, or you have shown that you've sent them. The refund goes to the payment method you used. If you chose a more expensive delivery option than our standard one, we only refund the standard cost.

Faulty goods

If something is wrong with your product, that's not a return but a complaint – and then we pay the return costs. See section 6 of our terms of service, or just email us.

A note on sustainability

Every shipment adds to carbon emissions. If you're unsure about size or anything else, ask us before you order – we're happy to help.

Cancellation form

(Fill in and send this form only if you want to cancel your purchase.)

To: No More Boots AB, Storgatan 52B, 831 33 Östersund, Sweden, hello@bootbib.com

I hereby give notice that I cancel my contract of sale of the following goods:
Ordered on / received on:
Order number:
Name:
Address:
Signature (only if this form is sent on paper):
Date: